AI and Internet Safety
Read our guide on understanding how AI works and how you can use it safely
What is AI?
AI is a computer system or machine that has some of the qualities that a human brain has (Cambridge Dictionary).
AI is short for ‘artificial intelligence’ and it is already woven into so much of what we do every day. Whether through using social media, online banking, smart speakers etc., you may be using AI without even realising it. As the fastest growing technology in the world, AI is constantly evolving, and people should understand the basics to keep themselves safe and feel confident using it.
AI is not a single technology but a catch-all term which includes a range of tools and methods which mimics human thinking. AI has been around in basic form since the 1950s but it has developed at rapid speed these last few years. AI uses something called large language models to ‘scrape’ all kinds of data and information from the internet to generate a range of products.
Generative AI
While there are many types of AI, generative AI is becoming more mainstream in our everyday lives. Generative AI are systems that can produce new text, images or other media based on prompts or commands from the user. This is different from descriptive AI which focuses on improving access to content such as text, images, audio and video by spotting features in them which enhances searching.
For example, you may have heard of, or even used ChatGPT, where you can interact in a conversational way to produce text-based content. You are likely to have also seen examples of pictures/art which have been created using AI, such as those made with Microsoft’s image generator. These are both common forms of generative AI.
Positives and negatives of AI
Like most technology, AI comes with positives and drawbacks and it’s helpful to understand the opportunities as well as its limitations:
Positives:
- Enabling people: AI can be used by disabled people to help them undertake tasks such as using AI-powered speech recognition software to turn lights on or off
- Efficiency: AI can be used to process large amounts of data in a timeframe simply not possible for humans. If you need to analyse data quickly and identify patterns, AI can help with this to a high degree of accuracy.
- Decision-making: humans can be held back in making decisions through doubt or a lack of confidence, but AI can help people overcome these barriers by providing clear suggestions based on the information given.
- Healthcare: AI is helping to supercharge healthcare to fast-track patient diagnoses. AI-powered technologies are being developed to help detect dementia earlier and predict heart attack risks.
- Climate change: researchers are using AI to predict floods, storms and other weather-related challenges. With better data at their fingertips, decision makers can be proactive in protecting communities from extreme weather incidents.
Drawbacks:
- Environment: AI has a significant impact on the environment and AI servers are large consumers of water, which is becoming scarce. They rely on minerals and rare elements, which are often mined unsustainably, and they use massive amounts of electricity, all of which contributes to climate change.
- Not truly smart: unfortunately, AI doesn’t produce independent or new thinking in the ways a human would. It is built on the work, ideas and even prejudices of millions of people so we all should be mindful of this. AI doesn’t always understand sarcasm or irony.
- Misleading or harmful content: while organisations which own AI products are working to try and eliminate misleading or harmful content it can slip through and cause distress. For example, the Government is keen for citizens to understand the issue of ‘deep fakes’ where people’s likenesses and voices can be convincingly replicated.
- Copywrite and plagiarism: generative AI can cross over into plagiarism and many students have been caught out with this in their essays. Likewise, generative AI has been known to use elements of other people’s work trying to produce a product.
- Artistic impact: image based generative AI can affect the livelihoods of artists who are working to make a living with their work and produce something authentic. Be mindful that AI art can be poorly executed and create strange looking human figures.
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Tips of using AI effectively and safely
- Have a clear idea of what you need and be specific in what you ask
- Use clear and concise language and avoid jargon or acronyms
- Use your critical thinking skills to question what you’re being told or what you’re seeing
- Be careful with your personal information and don’t overshare
- Be aware of your own personal biases and avoid something which could reinforce harmful or discriminatory beliefs
- Choose the right tool for the job so research first.
How can I find out more?
Suffolk Libraries has a number of resources to help you understand AI, such as:
- Search our online catalogue for ‘artificial intelligence’ to find a range of physical books to borrow on the subject
- Use our Libby app to search for eBooks and eAudio on the subject of artificial intelligence
- Try using Pressreader, our online newspaper and magazine service to search for articles on artificial intelligence
There are many tools available online for you to find out more, including:
- The Government’s Department for Science, Innovation and Technology has compiled resources on AI including how to use it safely and ethically.
- YouTube which has some excellent videos on AI including what it is, how to use it and what the future could hold. Ensure you’re checking out trustworthy sources such as videos from universities and learning institutes.
- Online AI community which can be joined if you want to explore the subject in more depth and develop your skills. GitHub or Stackoverflow are excellent for people looking to learn from other professionals.
Where can I practice using AI?
You are probably using AI every day without realising it: do you use facial recognition, smart speakers, search engines? If so, then it’s already in your life. However, if you’re curious to try using it to understand it further you can try the following sources:
- ChatGPT: a generative AI tool developed by OpenAI to create text-based products. Hint: if you need to polish up your CV, ChatGPT could be a great source of help.
- DALL-E 2: an AI model developed by OpenAI that can generate images from text prompts. Hint: do you need to advertise an event and need some graphics for your poster? Try DALL-E2.
- Grammarly: an AI-powered assistant to help you with spelling, punctuation, grammar and even sentence structure. Hint: Grammarly has an AI plagiarism checker to check your school/college/university essays.
- Snapchat AI: an AI chatbot available for users of the Snapchat app. Hint: are you stuck on what to make for dinner? Try asking Snapchat AI for a new recipe.
- Microsoft Copilot: a generative artificial intelligence chatbot developed by Microsoft and can be accessed if you use the Microsoft package at work or home. Hint: if you’re writing a report for work, Copilot can help you analyse your data.
- Discover More: Suffolk Libraries’ innovative AI-powered wellbeing search tool which recommends events, activities and resources in your area that match your interests and your wellbeing needs. Hint: if you’re looking for a local event to boost your mood, try DiscoverMore to match you with something to suit your specific needs.